Shipping Policy

Shipping Policy

Order Processing Time

Order Confirmation: Upon placing an order, you will receive a confirmation email indicating that we have received your order and have pre-authorized your payment method.

Order Processing: All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or public holidays.

Order Shipment: During periods of high order volume, processing times may be delayed by a few days. Please account for additional days in transit for delivery. If there is a significant delay in shipping your order, we will notify you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.

Delivery Estimates

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-4 business days
  • Same-Day Delivery: Available in select cities, orders must be placed before 12 PM
  • Delivery delays can occasionally occur.

Shipment to Addresses in India

Tranquil ships to addresses all over India, including urban, suburban, and rural locations.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Tranquil is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

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